Privacy Policy

KENWA CONSULTING PRIVACY POLICY

We are KENWA Consulting Ltd, and we are committed to protecting your privacy and personal data.

This policy explains how we use your data and how we protect your privacy when you use our website and contact us by phone or email. As our services develop, we will continue to update and review this policy to comply with both the law and your feedback.

KENWA Consulting understands the importance of your privacy, and we want you to be as comfortable as possible when visiting our site and using our services.

This privacy policy governs the manner in which KENWA Consulting collects, uses, maintains, and discloses information collected from users of the https://kenwaconsulting.com/ website.

This privacy policy applies to the website and all services offered by KENWA Consulting. We hope this will help you make an informed decision about sharing personal data with us. Please read this privacy policy before using the site or submitting any personal information. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal data you provide will be used.

WHO IS RESPONSIBLE FOR PROCESSING YOUR PERSONAL DATA? 

KENWA Consulting Ltd is responsible for the processing of your personal data (whether via our website or other communications channels).

Our principal office is located at: Flat 3, Rutland Lodge, Clifton Road, London SW19 4QZ

WHAT PERSONAL DATA DO WE COLLECT? 

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

  • Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth, and gender.
  • Contact Data includes address, email address, and telephone numbers.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data includes information about how you use our website and services.
  • Marketing and Communications Data includes your preferences in receiving marketing from us and your communication preferences.

OUR WEBSITE 

We may collect personal identification information in a variety of ways, including, but not limited to, when users visit our site, register on the site, subscribe to the newsletter, and in connection with other activities, services, features, or resources we make available on our website. Users may be asked for, as appropriate:

  • Name
  • Email address
  • Address
  • Telephone number

Users may, however, visit our site anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, but this may prevent them from engaging in certain website-related activities.

We may also collect non-personal identification information about users whenever they interact with our website. Non-personal identification information may include the browser name, the type of computer, and technical information about users’ means of connection to our website, such as the operating system and the internet service providers utilised and other similar information.

Where we do collect your personal data, this information is required for us to validate who you are, to deal with your queries effectively, and to ensure that we can provide you with services that you engage with.

THIRD-PARTY LINKS 

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

CONTACTING US BY PHONE OR EMAIL

Contacting us by telephone: We do not record telephone conversations or calls that you make to us. During calls, we may however collect the following information:

  • Name
  • Contact details
  • Your email address

We process this information because it is necessary to enable us to deliver services to you which you have requested and/or resolve any queries that you might raise when you call.

Contacting us by email: Our email correspondence may be kept as a record of your contact with us, and to enable us to respond to any queries that you may have.

HOW AND WHY WE USE YOUR INFORMATION 

We collect and process personal information about visitors to our website, clients, and users of our services. We do this in order to deliver services to you, learn how to offer you a better product and service, and improve our customer experience.

We may collect and use your personal information for the following purposes:

  • To improve customer service – Information you provide helps us respond to your customer service requests and support your needs more efficiently.
  • To personalise the user experience – We may use information in the aggregate to understand how our users as a group use the services and resources provided on our website.
  • To improve our website – We may use feedback you provide to improve our services.
  • To run a promotion, contest, survey, or other feature – To send users information relevant to services they have expressed interest in.
  • To send periodic emails – We may use the email address to send users information and updates pertaining to their inquiries. It may also be used to respond to their enquiries, questions, and/or other requests. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information on our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

COOKIES 

Our website may use “cookies” to enhance user experience. Users’ web browsers place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the website may not function properly or optimally.

To find out more about cookies, you can visit: www.allaboutcookies.org.

WHO WE SHARE YOUR DATA WITH 

Like most businesses, we do use third-party companies to provide some parts of our service. Be assured the people we work with are trusted by millions and have excellent safeguards themselves. We are very careful about who we partner with, ensuring they have similar values to our own.

We may also have to disclose your personal details if required by law. If we do share your information with other organisations, we will have sharing protocols in place to ensure the organisation’s compliance with data protection laws.

We will not use your personal information for third-party marketing purposes without your prior express consent.

We do not sell, trade, or rent users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information (i.e., in an anonymised form) regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

Please note that the privacy practices set out in this privacy policy are for this website only. If you navigate to other websites, please review the privacy policies posted at those sites.

HOW DO WE STORE PERSONAL DATA? 

We take our data protection responsibility very seriously. We adopt and maintain high standards in respect of handling personal information. Your personal information will only be collected if it is necessary and appropriate to do so.

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our website.

With regard to disposal of your information, we will not hold your information for longer than we need to, and when we dispose of it, we will destroy paper and electronic copies in a secure way.

YOUR RIGHTS 

If you wish to see a copy of the personal data we hold about you, you can ask us at any time and we will respond within the time periods laid down by data protection laws.

Under certain circumstances, you also have the right to:

  • Request correction of the personal information that we hold about you.
  • Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it.
  • Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground.
  • Request the restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
  • Request the transfer of your personal information to another party.

Where we process your personal information because we have your consent to do so, you may withdraw your consent at any time. You can make a request in relation to any of the rights set out here by contacting KENWA Consulting. The details are outlined in the “Contacting us” section below.

If you wish to make a complaint about how we are processing your personal information, you have the right to make a complaint at any time to the data protection authority. You can find out how to contact the ICO on their website, www.ico.org.uk.

CHANGES TO THIS PRIVACY POLICY 

KENWA Consulting may update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage visitors to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

CONTACTING US 

If you have any questions about this Privacy Policy, the practices of KENWA Consulting or its services, or your dealings with this site, please contact us at: kenwaconsulting@gmail.com

This Privacy Policy has been updated and is effective as of [1/17/2025].